The University of Iowa

The Learning Spaces Technology [LST] group provides consulting, design, installation, training, management and support for 324 technology-equipped University Classrooms [UCRs] across campus and classrooms assigned to departments.

Classroom Updates

Beginning Fall semester of 2020, all UCRs will have webcams and microphones for use with UICapture software for lecture capture and podcasting, and Zoom software for synchronous classroom delivery:
•  Camera - Huddly Go, USB HD web conferencing camera with wide-angle lens on flexible arm mount, or wall-mounted PTZ webcam
•  Microphone - MXL AC-404 USB Conferencing boundary mic, or wireless microphone

Beginning Fall semester of 2021, all UCRs will have Solstice Pods for in-classroom wireless content sharing, and Zoom-compatible document cameras:
•  Wireless Presentation Device - Mersive Solstice Pod with unlimited connections
•  Document Camera - WolfVision vSolutions Cam document camera


Need Help? Contact ITS Help Desk

Phone: 319-384-4357 [HELP]

Email: its-helpdesk@uiowa.edu

 

University Classroom Technology Guide

Getting Started with BB 154 University Classroom Technology

 

Using A/V Control Panel

This TILE learning space is equipped with an Crestron digital touchscreen A/V Control Panel Interface.

  1. To start A/V system, touch lectern's Control Panel Interface screen and remember to shutdown system [press POWER OFF button] when finished

If you encounter an unresponsive A/V Control Panel Interface:

  • check PICTURE MUTE buttons [found under TOOLS menu] are not selected on A/V Control Panel Interface
  • check the TVs are powered on
  • attempt to shutdown and restart A/V Control Panel Interface
  • contact ITS Help Desk if A/V system remains unresponsive

See Control Panel Interface documentation for additional information.

Using Room Modes

This learning space is equipped with Room Modes unique to this learning space and controlled via Crestron digital touchscreen A/V Control Panel Interface. The three unique Room Modes available in this learning space are: BASIC MODE, SEND TO ALL DISPLAYS, and RESTORE ALL DISPLAYS.

  • BASIC MODE
    • this default mode provides normal Single Monitor-Dual Screen Media Lectern functionality with abilities to independently select and display a single source/input on both projectors only; table monitors display individual Table Solstice pods
  • SEND TO ALL DISPLAYS MODE
    • this mode provides BASIC MODE functionality plus Single Monitor-Multiple Screen Media Lectern capability that displays the main lectern screen source/input at every table monitor [four total] and projector [two total] to help facilitate duplication of content display in large learning spaces
  • RESTORE ALL DISPLAYS MODE
    • this mode provides a reset to BASIC MODE and normal Single Monitor-Dual Screen Media Lectern function

Note: Room Modes can be changed amid session by pressing the RESTORE ALL DISPLAYS button on the A/V Control Panel Interface

Using Single Monitor-Dual Screens

This learning space is equipped with a single lectern computer monitor and dual projectors/screens.

  1. By default, A/V system will use ROOM PC, the lectern computer's monitor for both projectors
  2. To view or project an alternate source, such as INST SOLSTICE, DOC CAM, BLU-RAY, HDMI, or TABLE SOLSTICE select Display Input Selection accordingly on A/V Control Panel Interface

If you encounter an unresponsive projector:

  • check PICTURE MUTE buttons [found under TOOLS menu] are not selected on A/V Control Panel Interface
  • see Digital Imaging Projector documentation for additional information, and/or contact ITS Help Desk

See Single Monitor-Dual Screen lectern documentation for additional information.

Using Single Monitor-Multiple Screens

This learning space is equipped with a single lectern computer monitor and multiple projectors/screens [two screens & four monitors] to help facilitate duplication of content display in large learning spaces.

  1. By default, A/V system will use ROOM PC, the lectern computer's monitor for all screens when SEND TO ALL SCREENS is seleted
  2. To view or project an alternate source, such as INST SOLSTICE, DOC CAM, BLU-RAY, HDMI, or TABLE SOLSTICE, select Display Input Selection accordingly on A/V Control Panel Interface

If you encounter an unresponsive projector:

  • check PICTURE MUTE buttons [found under TOOLS menu] are not selected on A/V Control Panel Interface
  • see Digital Imaging Projector documentation for additional information, and/or contact ITS Help Desk

See Single Monitor-Multiple Screen lectern documentation for additional information.

Using Lectern Computer

This learning space is equipped with a Windows Desktop Workstation Computer.

  1. Press Space Bar on computer keyboard to wake main computer display
  2. Log on with HawkID & password, and remember to log off when finished

If you cannot access computer’s login menu:

  • check PICTURE MUTE buttons [found under TOOLS menu] are not selected on A/V Control Panel Interface
  • check computer monitor is powered ON
  • make certain HDMI/Display Port cable is connected on back of monitor
  • restart computer by pressing down Power Button on computer until it powers down, then press again to restart
  • contact ITS Help Desk, if issue persists

Wacom Graphic Drawing Tablet Monitor

This learning space is equipped with a Wacom Graphic Drawing Tablet Monitor for the lectern computer's monitor.

  • A/V system will by default use PC [lectern computer's monitor] as its source/input

To use USB Graphic Drawing Tablet Monitor

  1. Select PC as display input/source on A/V Control Panel Interface [typically, A/V system will by default use PC (lectern computer's monitor) as its source/input]
  2. Select appropriate lectern computer app for use with USB Graphic Drawing Tablet Monitor

If you encounter non-working USB Graphic Drawing Tablet Monitor:

  • if USB Graphic Drawing Tablet Monitor is not available for appropriate lectern computer apps, contact ITS Help Desk

See Graphic Drawing Tablet Monitor documentation for additional information.

Using Computer/Web-conferencing USB Microphones

This learning space is equipped with an USB Microphone for lectern computer and web conferencing audio input.

  • USB microphones provide audio input for lectern computer and its Zoom, UICapture/Panopto, and Skype for Business apps
  • USB microphones are typically mounted on media lecterns and connected to computer monitor USB hubs and are always on when plugged in
  • USB microphones may be moved within available length of USB cable

If you encounter non-working Computer/Web-conferencing USB microphone:

    • select Microphone (2-USB audio CODEC) as audio input device in Zoom, Panopto, or Skype
    • make sure USB cable is firmly connected to back of USB microphone
    • unplug, then reconnect USB cable on back of USB microphone
    • if correct audio input device is not available for lectern computer's apps, contact ITS Help Desk

See Capturing Computer Video and Audio documentation for additional information.

Using Computer/Web-conferencing USB Camera

This learning space is equipped with a Huddly Go webcam.

  • Huddly Go webcam on flexible mount may be manually re-positioned as needed

If you encounter non-working Computer/Web-conferencing USB Camera:

    • select Huddly Go as camera input/source in lectern computer's Zoom, Panopto, or Skype for Business apps
    • unplug/re-plug USB cable on back of Huddly Go camera
    • if correct camera input device is not available for lectern computer's apps, contact ITS Help Desk

See Capturing Computer Video and Audio documentation for additional information.

Room Audio

This learning space is equipped with in-room audio output from lectern computer through ceiling-mounted speakers and controlled via A/V Control Panel Interface.

  • A/V Control Panel Interface contains touchscreen volume buttons; press volume up arrow to increase volume, press volume down arrow to decrease volume
  • Press Audio MUTE button on A/V Control Panel Interface to control audio muting

If you cannot produce in-room audio from lectern computer with the A/V system on and un-muted:

    • ensure computer/device, app, or website audio is not muted
    • increase computer/device, app, or website audio level, or increase A/V Control Panel Interface audio level
    • select Crestron (Intel(R) Display Audio) as speaker or audio playback source in lectern computer's Zoom, Panopto, or Skype for Business apps
    • check computer/device audio Settings: select Crestron (Intel(R) Display Audio) as lectern computer's audio output device or playback source

Using Blu-Ray Media Player

This learning space is equipped with a Blu-Ray Media Player.

  1. Select BLU-RAY as display input/source on A/V Control Panel Interface
  2. Press Eject button on Blu-Ray Media Player disc tray [typically mounted in A/V rack] or A/V Control Panel Interface to load BD or DVD media
  3. Blu-Ray Media Player may be controlled with A/V Control Panel Interface, or by remote control typically available near Blu-Ray Media Player or in A/V rack drawer

If you cannot produce in-room video and/or audio from Blu-Ray Media Player with the A/V system on and un-muted, and BLU-RAY selected:

    • increase A/V Control Panel Interface audio level
    • toggle PICTURE MUTE buttons [found under TOOLS menu] on A/V Control Panel Interface, or toggle MUTE button on Blu-Ray remote control [if available]
    • restart A/V system by pressing control panel POWER OFF button, wait a minute, then press STARTUP again
    • if using DVD media, you may alternatively attempt to play it through lectern computer's DVD player
    • if issue persists, contact to ITS Help Desk

See Blu-Ray Media Player documentation for additional information.

Using Document Camera

This learning space is equipped with a single WolfVision vSolution Cam document camera.

  1. Select DOC CAM as display input/source on A/V Control Panel Interface
  2. Document camera may auto power on; if unresponsive, check document camera has power cable connected and press power button ON

If document camera cannot be projected with A/V system on and un-muted, and DOC CAM selected on A/V Control Panel Interface:

    • press power button on document camera [typically, document camera's power button light should turn green when powered on]; if unresponsive, check document camera has power cable connected
    • check document camera has HDMI cable connected to OUTPUT [for use with Zoom, or UICapture/Panopto, document camera must also have a USB cable connection]
    • toggle PICTURE MUTE buttons [found under TOOLS menu] on A/V Control Panel Interface
    • restart A/V system by pressing control panel POWER OFF button, wait a minute, then press STARTUP again
    • contact ITS Help Desk, if document camera remains unresponsive

See Document Camera documentation for additional information; see Document Camera & Zoom Guide for information on Document Camera & Zoom Capture.

Connecting Laptops/Tablets via HDMI

This learning space is equipped with an HDMI cable to display/project an HDMI-capable personal device.

  1. To display/project HDMI-capable personal device, connect provided HDMI-cable on media lectern to personal device's HDMI-port [laptops/tablets or HDMI-adapters are provided by user or department]
  2. Select HDMI as display input/source accordingly on A/V Control Panel Interface

If you cannot produce in-room video and/or audio through HDMI with the A/V system on and un-muted, and HDMI selected as input/source on A/V Control Panel Interface:

    • increase A/V Control Panel Interface audio level
    • toggle PICTURE MUTE buttons [found under TOOLS menu] on A/V Control Panel Interface
    • restart A/V system by pressing control panel POWER OFF button, wait a minute, then press STARTUP again
    • contact ITS Help Desk, if issue persists

Note: not all HDMI-adapters may work well with every device and Crestron A/V system; testing HDMI Personal Device Connection prior to intended use is highly recommended

See HDMI Personal Device Connection documentation for additional information. To connect a personal device to campus wireless network see UI Wireless eduroam Network documentation for additional information.

Using Solstice

This learning space is equipped with the Solstice wireless collaboration and content sharing platform.

  1. To display the instructor Solstice, select INST SOLSTICE as source on A/V Control Panel Interface

If Solstice cannot be projected with the A/V system on and un-muted, and INST SOLSTICE selected on A/V Control Panel Interface:

    • check PICTURE MUTE buttons [found under TOOLS menu] are not selected on A/V Control Panel Interface
    • Solstice may require a power-cycling; report to ITS Help Desk
  1. To display a student table Solstice, select TABLE SOLSTICE as source on A/V Control Panel Interface
  2. In Table Selection window, press table number to display [1, 2, 3, or 4] then select SEND TO ALL DISPLAYS

If Solstice cannot be projected with the A/V system on and un-muted, and TABLE SOLSTICE selected on A/V Control Panel Interface:

    • Solstice may require a power-cycling; report to ITS Help Desk

See Solstice documentation for additional information.

Using Accessible Media Lectern

This learning space is equipped with an Accessible Media Lectern with adjustable height capability.

  1. Press lectern's height-adjusting buttons [typically located on right side and just under lectern's surface] to raise/lower lectern

See Accessible Media Lectern documentation for additional information.

Using Accessible XLR Audio Input/Output

This learning space is equipped with Accessible XLR Audio Input/Output capability.

See Accessible XLR Audio Input/Output documentation for additional information.

 


Visit the COVID-19: Classroom Experience site for additional information regarding University Classroom expectations for the 2021 Fall semester.

For information regarding the COVID-19 Operational Response for Custodial Services, Building Operations and Maintenance and/or the UI Operational Plan for Cleaning and Disinfecting of Building Spaces, please visit the Facilities Management.

For assistance with classroom technology issues, please contact the ITS Help Desk at 384-HELP [4357] or its-helpdesk@uiowa.edu

University Classroom Support