The Learning Spaces Technology [LST] group provides consulting, design, installation, training, management and support for 300+ technology-equipped University Classrooms [UCRs] across campus and classrooms assigned to departments.
Classroom Updates
Beginning Fall semester of 2020, all UCRs will have webcams and microphones for use with UICapture software for lecture capture and podcasting, and Zoom software for synchronous classroom delivery:
• Camera - Huddly Go, USB HD web conferencing camera with wide-angle lens on flexible arm mount, or wall-mounted PTZ webcam
• Microphone - MXL AC-404 USB Conferencing boundary mic, or wireless microphone
Beginning Fall semester of 2021, all UCRs will have Solstice Pods for in-classroom wireless content sharing, and Zoom-compatible document cameras:
• Wireless Presentation Device - Mersive Solstice Pod with unlimited connections
• Document Camera - WolfVision vSolutions Cam document camera [or original document camera]
Need Help? Contact ITS Help Desk
Phone: 319-384-4357 [HELP]
Email: its-helpdesk@uiowa.edu
University Classroom Technology Guide
Getting Started with BHC 214 University Classroom Technology
Using A/V Control Panel
This TILE learning space is equipped with an Extron digital touchscreen A/V Control Panel Interface.
- To start A/V system, touch lectern's Control Panel Interface screen and remember to shutdown system [press POWER button, then SHUT DOWN] when finished
If you encounter an unresponsive A/V Control Panel Interface:
- check Projector MUTE button[s] [found under TOOLS menu] are not selected on A/V Control Panel Interface; TV POWER can also be found under TOOLS
- attempt to shutdown and restart A/V Control Panel Interface
- contact ITS Help Desk if A/V system remains unresponsive
See Control Panel Interface documentation for additional information.
Using Room Modes
This learning space is equipped with Room Modes unique to this learning space and controlled via Extron digital touchscreen A/V Control Panel Interface. The three unique Room Modes available in this learning space are: BASIC MODE, SEND TO ALL DISPLAYS, and RESTORE ALL DISPLAYS.
- BASIC MODE
- this default mode provides normal Single Monitor-Single Screen Media Lectern functionality with abilities to independently select and display a single source/input on each screen
- SEND TO ALL DISPLAYS MODE
- this mode provides BASIC MODE functionality plus an advanced capability to display the same main screen source/input to every table monitor [five total] to help facilitate duplication of content display in large learning spaces
- RESTORE ALL DISPLAYS MODE
- this mode provides a reset to BASIC MODE and normal Single Monitor-Single Screen Media Lectern function
Note: Room Modes can be changed amid session by pressing the desired Room Mode button on the A/V Control Panel Interface
Using Single Monitor-Single Screen Projector
This learning space is equipped with a single lectern computer monitor and multiple projectors/screens [one screen & five monitors] to help facilitate duplication of content display in large learning spaces.
- When pressing A/V Control Panel Interface's ON button, A/V system will by default use PC [lectern computer's monitor] as its source/input
- To view or project an alternate source, such as SOLSTICE, DOC CAM, BLU-RAY, or HDMI, select source/input accordingly on A/V Control Panel Interface
If you encounter an unresponsive projector:
- check Projector MUTE button[s] [found under TOOLS menu] are not selected on A/V Control Panel Interface
- see Digital Imaging Projector documentation for additional information, and/or contact ITS Help Desk
See Single Monitor-Single Screen documentation for additional information.
Using Lectern Computer
This learning space is equipped with a Windows Desktop Workstation Computer.
- Press Space Bar on computer keyboard to wake main computer display
- Log on with HawkID & password, and remember to log off when finished
If you cannot access computer’s login menu:
- check Projector MUTE button[s] [found under TOOLS menu] are not selected on A/V Control Panel Interface
- check computer monitor is powered ON
- make certain HDMI/Display Port cable is connected on back of monitor
- restart computer by pressing down Power Button on computer until it powers down, then press again to restart
- contact ITS Help Desk, if issue persists
Using Graphic Drawing Tablet Monitor
This learning space is equipped with a Graphic Drawing Tablet Monitor for the lectern computer's monitor.
- A/V system will by default use PC [lectern computer's monitor] as its source/input
To use USB Graphic Drawing Tablet Monitor
- Select PC as display input/source on A/V Control Panel Interface [typically, A/V system will by default use PC (lectern computer's monitor) as its source/input]
- Select appropriate lectern computer app for use with USB Graphic Drawing Tablet Monitor
If you encounter non-working USB Graphic Drawing Tablet Monitor:
- if USB Graphic Drawing Tablet Monitor is not available for appropriate lectern computer apps, contact ITS Help Desk
See Graphic Drawing Tablet Monitor documentation for additional information.
Using Computer/Web-conferencing USB Microphones
This learning space is equipped with an USB Microphone for lectern computer and web conferencing audio input.
- USB microphones provide audio input for lectern computer and its Zoom, UICapture/Panopto, and Skype for Business apps
- USB microphones are typically mounted on media lecterns and connected to computer monitor USB hubs and are always on when plugged in
- USB microphones may be moved within available length of USB cable
If you encounter non-working Computer/Web-conferencing USB microphone:
-
- select Microphone (USB audio CODEC) as audio input device in Zoom, Panopto, or Skype
- make sure USB cable is firmly connected to back of USB microphone
- unplug, then reconnect USB cable on back of USB microphone
- if correct audio input device is not available for lectern computer's apps, contact ITS Help Desk
See Capturing Computer Video and Audio documentation for additional information.
Using Wireless Microphones
This learning space is equipped with a Wireless Microphone [handheld].
- Wireless microphones provide audio input for room's speakers
- Switch/power wireless microphone ON
If you encounter non-working wireless microphone:
-
- check microphone info display for power or muting
- check microphone display info for potential battery replacement; rechargeable batteries are typically located on battery charger, alkaline batteries are typically located within microphone drawer
- if using rechargeable battery supplies, remember to replace depleted batteries on charger
- if nearing end of battery supplies, contact ITS Help Desk for resupply
- if microphone is not working contact ITS Help Desk
See Capturing Computer Video and Audio documentation for additional information.
Using Computer/Web-conferencing USB Camera
This learning space is equipped with a Huddly Go webcam.
- Huddly Go webcam on flexible mount may be manually re-positioned as needed
If you encounter non-working Computer/Web-conferencing USB Camera:
-
- select Huddly Go as camera input/source in lectern computer's Zoom, Panopto, or Skype for Business apps
- unplug/re-plug USB cable on back of Huddly Go& camera
- if correct camera input device is not available for lectern computer's apps, contact ITS Help Desk
See Capturing Computer Video and Audio documentation for additional information.
Room Audio
This learning space is equipped with in-room audio output from lectern computer through ceiling-mounted speakers and controlled via A/V Control Panel Interface.
- A/V Control Panel Interface contains touchscreen Volume Slider; drag up to increase volume, drag down to decrease volume
- Press Audio MUTE button on A/V Control Panel Interface to control audio muting
If you cannot produce in-room audio from lectern computer with the A/V system on and un-muted:
-
- ensure computer/device, app, or website audio is not muted
- increase computer/device, app, or website audio level, or increase A/V Control Panel Interface audio level
- select Extron HDMI (Intel(R) Display Audio) as speaker or audio playback source in lectern computer's Zoom, Panopto, or Skype for Business apps
- check computer/device audio Settings: select Extron HDMI (Intel(R) Display Audio) as lectern computer's audio output device or playback source
- contact ITS Help Desk if issue persists
Using Blu-Ray Media Player
This learning space is equipped with a Blu-Ray Media Player.
- Select BLU-RAY as display input/source on A/V Control Panel Interface
- Press Eject button on Blu-Ray Media Player disc tray [typically mounted in A/V rack] or A/V Control Panel Interface to load BD or DVD media
- Blu-Ray Media Player may be controlled with A/V Control Panel Interface, or by remote control typically available near Blu-Ray Media Player or in A/V rack drawer
If you cannot produce in-room video and/or audio from Blu-Ray Media Player with the A/V system on and un-muted, and BLU-RAY selected:
-
- increase A/V Control Panel Interface audio level
- toggle Projector MUTE button on A/V Control Panel Interface, or toggle MUTE button on Blu-Ray remote control [if available]
- restart A/V system by pressing control panel POWER button, then SHUT DOWN, wait a minute, then press STARTUP again
- if using DVD media, you may alternatively attempt to play it through lectern computer's DVD player
- if issue persists, contact ITS Help Desk
See Blu-Ray Media Player documentation for additional information.
Using Document Camera
This learning space is equipped with a WolfVision document camera.
- Select DOC CAM as display input/source on A/V Control Panel Interface
- Document camera should auto power on; if unresponsive, press power button ON
If document camera cannot be projected with A/V system on and un-muted, and DOC CAM selected on A/V Control Panel Interface:
-
- press power button on doc cam [typically, doc cam's power button light should turn blue when powered on]; if unresponsive, check doc cam has power cable connected
- check document camera has HDMI cable connected to OUTPUT [for use with Zoom, or UICapture/Panopto, document camera must also have a USB cable connection]
- toggle Projector MUTE button on A/V Control Panel Interface
- restart A/V system by pressing control panel POWER button, then SHUT DOWN, wait a minute, then press STARTUP again
- contact ITS Help Desk, if doc cam remains unresponsive
See Document Camera documentation for additional information; see Document Camera & Zoom Guide for information on Document Camera & Zoom Capture.
Connecting Laptop/Tablet via HDMI
This learning space is equipped with an HDMI-cable to display/project HDMI-capable personal devices.
- To display/project HDMI-capable personal device, connect provided HDMI-cable on media lectern to personal device's HDMI-port [laptops/tablets or HDMI-adapters are provided by user or department]
- Select HDMI as display input/source on A/V Control Panel Interface
If you cannot produce in-room video and/or audio through HDMI with the A/V system on and un-muted, and HDMI selected as input/source on A/V Control Panel Interface:
-
- increase A/V Control Panel Interface audio level
- toggle Projector MUTE button on A/V Control Panel Interface
- restart A/V system by pressing control panel POWER button, then SHUT DOWN, wait a minute, then press STARTUP again
- contact ITS Help Desk if issue persists
Note: not all HDMI-adapters may work well with every device and Extron A/V system; testing HDMI Personal Device Connection prior to intended use is highly recommended
See HDMI Personal Device Connection documentation for additional information. To connect a personal device to campus wireless network see UI Wireless eduroam Network documentation for additional information.
Using Solstice
This learning space is equipped with Solstice wireless collaboration and content sharing platform.
- Select SOLSTICE as source on A/V Control Panel Interface
If Solstice cannot be projected with the A/V system on and un-muted, and SOLSTICE selected on A/V Control Panel Interface:
-
- Solstice may require a power-cycling; report to ITS Help Desk
See Solstice documentation for additional information.
Using Accessible Media Lectern
This learning space is equipped with an Accessible Media Lectern with adjustable height capability.
- Press lectern's height-adjusting buttons [typically located on right side and just under lectern's surface] to raise/lower lectern
See Accessible Media Lectern documentation for additional information.
Using Accessible XLR Audio Input/Output
This learning space is equipped with Accessible XLR Audio Input/Output capability.
See Accessible XLR Audio Input/Output documentation for additional information.
Visit the COVID-19: Classroom Experience site for additional information regarding University Classroom expectations for the 2021 Fall semester.
For information regarding the COVID-19 Operational Response for Custodial Services, Building Operations and Maintenance and/or the UI Operational Plan for Cleaning and Disinfecting of Building Spaces, please visit the Facilities Management.
For assistance with classroom technology issues, please contact the ITS Help Desk at 384-HELP [4357] or its-helpdesk@uiowa.edu
University Classroom Support
Email the ITS Help Desk at its-helpdesk@uiowa.edu