The University of Iowa

The Learning Spaces Technology [LST] group provides consulting, design, installation, training, management and support for 300+ technology-equipped University Classrooms [UCRs] across campus and classrooms assigned to departments.

Classroom Updates

Beginning Fall semester of 2020, all UCRs will have webcams and microphones for use with UICapture software for lecture capture and podcasting, and Zoom software for synchronous classroom delivery:
•  Camera - Huddly Go, USB HD web conferencing camera with wide-angle lens on flexible arm mount, or wall-mounted PTZ webcam
•  Microphone - MXL AC-404 USB Conferencing boundary mic, or wireless microphone

Beginning Fall semester of 2021, all UCRs will have Solstice Pods for in-classroom wireless content sharing, and Zoom-compatible document cameras:
•  Wireless Presentation Device - Mersive Solstice Pod with unlimited connections
•  Document Camera - WolfVision vSolutions Cam document camera

 


Need Help? Contact ITS Help Desk

Phone: 319-384-4357 [HELP]

Email: its-helpdesk@uiowa.edu

 

University Classroom Technology Guide

Getting Started with W55 University Classroom Technology

 

Using A/V Control Panel

This learning space is equipped with an Extron push button A/V Control Panel Interface.

  1. To start A/V system, press A/V Control Panel Interface's ON button, and remember to shutdown system [press OFF button] when finished

If you encounter an unresponsive A/V Control Panel Interface:

  • check PIC MUTE button is not selected on A/V Control Panel Interface
  • attempt to shutdown and restart A/V Control Panel Interface
  • contact ITS Help Desk if A/V system remains unresponsive

See Control Panel Interface documentation for additional information.

Using Single Monitor-Single Screen Projector

This learning space is equipped with a single lectern computer monitor and single projector/screen.

  1. When pressing A/V Control Panel Interface's ON button, A/V system will by default use PC [lectern computer's monitor] as its source/input
  2. To view or project an alternate source, such as SOLSTICE, DOC CAM, HDMI LAPTOP or BLU-RAY, select source/input accordingly on A/V Control Panel Interface

If you encounter an unresponsive projector:

  • check PIC MUTE button is not selected on A/V Control Panel Interface
  • see Digital Imaging Projector documentation for additional information, and/or contact ITS Help Desk

See Single Monitor-Single Screen documentation for additional information.

Using Lectern Computer

This learning space is equipped with a Windows Desktop Workstation Computer.

  1. A/V system will by default use PC [lectern computer's monitor] as its source/input
  2. Press Space Bar on computer keyboard to wake main computer display
  3. Log on with HawkID & password, and remember to log off when finished

If you cannot access computer’s login menu:

  • check PIC MUTE button is not selected on A/V Control Panel Interface
  • check computer monitor is powered ON
  • make certain HDMI/Display Port cable is connected on back of monitor
  • restart computer by pressing down Power Button on computer until it powers down, then press again to restart
  • contact ITS Help Desk if issue persists

Using Wireless Microphones

This learning space is equipped with a Wireless Microphone [lavaliere].

If you encounter non-working wireless microphone:

    • check microphone info display for power or muting
    • check microphone display info for potential battery replacement; rechargeable batteries are typically located on battery charger, alkaline batteries are typically located within microphone drawer
      • if using rechargeable battery supplies, remember to replace depleted batteries on charger
      • if nearing end of battery supplies, contact ITS Help Desk for resupply
    • select Microphone (ATR2USB) as audio input/source device in lectern computer's Zoom, Panopto, or Skype for Business apps
    • if correct audio input device is not available for lectern computer's apps, contact ITS Help Desk

Using Computer/Web-conferencing USB Camera

This learning space is equipped with a Huddly Go webcam.

  • Huddly Go webcam on flexible mount may be manually re-positioned as needed

If you encounter non-working Computer/Web-conferencing USB Camera:

    • select Huddly Go as camera input/source in lectern computer's  Zoom, Panopto, or Skype for Business apps
    • unplug/re-plug USB cable on back of Huddly Go camera
    • if correct camera input device is not available for lectern computer's apps, contact ITS Help Desk

See Capturing Computer Video and Audio documentation for additional information.

Room Audio

This learning space is equipped with in-room audio output from lectern computer through ceiling-mounted speakers and controlled via A/V Control Panel Interface.

  • A/V Control Panel Interface contains a volume knob; turn knob clockwise to increase volume, turn knob counter-clockwise to decrease volume
  • Pressing PIC MUTE button on A/V Control Panel Interface mutes audio & video

If you cannot produce in-room audio from lectern computer with A/V system on and un-muted:

    • ensure computer/device, app, or website audio is not muted
    • increase computer/device, app, or website audio level, or increase A/V Control Panel Interface audio level
    • select ExtronScalerD (Intel(R) Display Audio) as speaker or audio playback source in lectern computer's Zoom, Panopto, or Skype for Business apps
    • check computer/device audio Settings: select ExtronScalerD (Intel(R) Display Audio) as lectern computer's audio output device or playback source
    • contact ITS Help Desk if issue persists
    • contact ITS Help Desk if issue persists

Using Document Camera

This learning space is equipped with a WolfVision document camera.

  1. Select DOC CAM as display input/source on A/V Control Panel Interface
  2. Document camera may auto power on; if unresponsive, check document camera has power cable connected and press power button ON

If document camera cannot be projected with A/V system on and un-muted, and DOC CAM selected on A/V Control Panel Interface:

    • press power button on doc cam; if unresponsive, check doc cam has power cable connected
    • check document camera has cable connected to OUTPUT [for use with Zoom, or UICapture/Panopto, document camera must also have a USB cable connection]
    • toggle PIC MUTE button on A/V Control Panel Interface
    • restart A/V system by pressing control panel OFF button, wait a few minutes, then press ON again
    • contact ITS Help Desk if doc cam remains unresponsive

See Document Camera documentation for additional information.

Using Solstice

This learning space is equipped with Solstice wireless collaboration and content sharing platform.

  1. Select SOLSTICE as source on A/V Control Panel Interface

If Solstice cannot be projected with the A/V system on and un-muted, and SOLSTICE selected on A/V Control Panel Interface:

    • Solstice may require a power-cycling; report to ITS Help Desk

See Solstice documentation for additional information.

This Guide As PDF


Visit the COVID-19: Classroom Experience site for additional information regarding University Classroom expectations for the 2021 Fall semester.

For information regarding the COVID-19 Operational Response for Custodial Services, Building Operations and Maintenance and/or the UI Operational Plan for Cleaning and Disinfecting of Building Spaces, please visit the Facilities Management.

For assistance with classroom technology issues, please contact the ITS Help Desk at 384-HELP [4357] or its-helpdesk@uiowa.edu

University Classroom Support