The University of Iowa

The Learning Spaces Technology [LST] group provides consulting, design, installation, training, management and support for 300+ technology-equipped University Classrooms [UCRs] across campus and classrooms assigned to departments.

Classroom Updates

Beginning Fall semester of 2020, all UCRs will have webcams and microphones for use with UICapture software for lecture capture and podcasting, and Zoom software for synchronous classroom delivery:
•  Camera - Huddly Go, USB HD web conferencing camera with wide-angle lens on flexible arm mount, or wall-mounted PTZ webcam
•  Microphone - MXL AC-404 USB Conferencing boundary mic, or wireless microphone

Beginning Fall semester of 2021, all UCRs will have Solstice Pods for in-classroom wireless content sharing, and Zoom-compatible document cameras:
•  Wireless Presentation Device - Mersive Solstice Pod with unlimited connections
•  Document Camera - WolfVision vSolutions Cam document camera


Need Help? Contact ITS Help Desk

Phone: 319-384-4357 [HELP]

Email: its-helpdesk@uiowa.edu

 

University Classroom Technology Guide

Getting Started with CPHB N110 University Classroom Technology

 

Using A/V Control Panel

This learning space is equipped with an Crestron digital touchscreen A/V Control Panel Interface.

  1. To start A/V system, touch lectern's Control Panel Interface screen and remember to shutdown system [press Power Off button] when finished

If you encounter an unresponsive A/V Control Panel Interface:

  • check PICTURE MUTE button is not selected on A/V Control Panel Interface [to access Screen controls, touch TOOLS button]
  • attempt to shutdown and restart A/V Control Panel Interface
  • contact ITS Help Desk if A/V system remains unresponsive

See Control Panel Interface documentation for additional information.

Using Overflow Mode

This learning space is equipped with Room Modes unique to this learning space and controlled via Crestron digital touchscreen A/V Control Panel Interface. The two unique Room Modes available in this learning space are: BASIC MODE & OVERFLOW MODE [touch OVERFLOW button to access Modes].

  • BASIC MODE
    • this default mode provides normal Single Monitor-Dual Screen Media Lectern functionality with abilities to independently select and display various sources/inputs on each screen
  • OVERFLOW MODE
    • this mode provides BASIC MODE functionality plus an advanced capability to broadcast various sources/inputs to remote learning spaces [to CPHB N120]
  • OFF
    • this mode provides a reset to BASIC MODE and normal Single Monitor-Dual Screen Media Lectern function

Note: Room Modes can be changed amid session by pressing the desired Room Mode button on the A/V Control Panel Interface

Using Single Monitor-Dual Screens

This learning space is equipped with a single lectern computer monitor and dual projectors/screens.

  1. Select Display Input Selection on A/V Control Panel Interface [by default, A/V system will use COMPUTER, the room computer's primary monitor, for All Displays]
  2. To view or project an alternate source, such as WIRELESS BYOD, DOCUMENT CAMERA, LAPTOP HDMI or BLURAY select Display Input Selection accordingly on A/V Control Panel Interface

If you encounter an unresponsive projector:

  • check PICTURE MUTE button is not selected on A/V Control Panel Interface
  • see Digital Imaging Projector documentation for additional information, and/or contact ITS Help Desk

See Single Monitor-Dual Screen Media Lectern documentation for additional information.

Using Lectern Computer

This learning space is equipped with a Windows Desktop Workstation Computer.

  1. Press Space Bar on computer keyboard to wake main computer display
  2. Log on with HawkID & password, and remember to log off when finished

If you cannot access computer’s login menu:

  • check PICTURE MUTE button is not selected on A/V Control Panel Interface
  • check computer monitor is powered ON
  • make certain HDMI/Display Port cable is connected on back of monitor
  • restart computer by pressing down Power Button on computer until it powers down, then press again to restart
  • contact ITS Help Desk, if issue persists

Using Wireless Microphones

This learning space is equipped with Wireless Microphones [one lavaliere & three handheld].

If you encounter non-working wireless microphone:

    • check microphone info display for power or muting
    • check microphone display info for potential battery replacement; rechargeable batteries are typically located on battery charger, alkaline batteries are typically located within microphone drawer
      • if using rechargeable battery supplies, remember to replace depleted batteries on charger
      • if nearing end of battery supplies, contact ITS Help Desk for resupply
    • select Echo Cancelling Speakerphone (TesiraFORTE) as audio input/source device in lectern computer's Zoom, Panopto, or Skype for Business apps
    • if correct audio input device is not available for lectern computer's apps, contact ITS Help Desk

See Capturing Computer Video and Audio documentation for additional information.

Using Computer/Web-conferencing USB Camera

This learning space is equipped with a wall-mounted PTZ camera.

  • Camera may be repositioned with Control Panel Interface as needed [touch CAMERA CONTROL button to access options]

If you encounter non-working Computer/Web-conferencing USB Camera:

    • select PTZOpticsCAMERA as camera input/source in lectern computer's Zoom, Panopto, or Skype for Business apps
    • if correct camera input device is not available for lectern computer's apps, contact ITS Help Desk

See Capturing Computer Video and Audio documentation for additional information.

Room Audio

This learning space is equipped with in-room audio output from lectern computer through ceiling-mounted speakers and controlled via A/V Control Panel Interface.

  • A/V Control Panel Interface contains touchscreen volume buttons; press volume + to increase volume, press volume - to decrease volume
  • Press Audio MUTE button on A/V Control Panel Interface to control audio muting

If you cannot produce in-room audio from lectern computer with the A/V system on and un-muted:

    • ensure computer/device, app, or website audio is not muted
    • increase computer/device, app, or website audio level, or increase A/V Control Panel Interface audio level
    • select Crestron (Intel(R) Display Audio) as speaker or audio playback source in lectern computer's Zoom, Panopto, or Skype for Business apps
    • check computer/device audio Settings: select Crestron (Intel(R) Display Audio) as lectern computer's audio output device or playback source
    • contact ITS Help Desk if issue persists

Using Blu-Ray Media Player

This learning space is equipped with a Blu-Ray Media Player.

  1. Select BLURAY as display input/source on A/V Control Panel Interface
  2. Press Eject button on Blu-Ray Media Player disc tray [mounted in control room (CPHB N110B)] to load BD or DVD media
  3. Blu-Ray Media Player may be controlled with A/V Control Panel Interface [touch DVD CONTROL button to access options], or by remote control typically available on/near Media Lectern or in A/V rack drawer

If you cannot produce in-room video and/or audio from Blu-Ray Media Player with the A/V system on and un-muted, and BLURAY selected:

    • increase A/V Control Panel Interface audio level
    • toggle PICTURE MUTE button on A/V Control Panel Interface [to access Screen controls, touch TOOLS button], or toggle MUTE button on Blu-Ray remote control [if available]
    • restart A/V system by pressing control panel Power Off button, wait a minute, then press Startup again
    • contact ITS Help Desk if issue persists
    • if using DVD media, you may alternatively attempt to play it through lectern computer's DVD player

See Blu-Ray Media Player documentation for additional information.

Using Document Camera

This learning space is equipped with an AVer document camera.

  1. Select DOCUMENT CAMERA as display input/source on A/V Control Panel Interface [typically, document camera power button light will change from amber to blue when powered on]
  2. Document camera should auto power on; if unresponsive, check document camera has power cable connected and press power button ON

If document camera cannot be projected with A/V system on and un-muted, and DOCUMENT CAMERA selected on A/V Control Panel Interface:

    • press power button on doc cam [typically, doc cam's power button light should turn blue when powered on]; if unresponsive, check document camera has power cable connected
    • check HDMI cable to document camera is securely connected [for use with Zoom, or UICapture/Panopto, document camera must also have a USB cable connection]
    • toggle PICTURE MUTE button on A/V Control Panel Interface [to access Screen controls, touch TOOLS button]
    • restart A/V system by pressing control panel Power Off button, wait a minute, then press Startup again
    • contact ITS Help Desk, if document camera remains unresponsive

See Document Camera documentation for additional information.

Connecting Laptops/Tablets via HDMI

This learning space is equipped with an HDMI-cable to display/project an HDMI-capable personal device.

  1. To display/project HDMI-capable personal device, connect provided HDMI-cable on media lectern to personal device's HDMI-port [laptops/tablets or HDMI-adapters are provided by user or department]
  2. Select LAPTOP HDMI as display input/source on A/V Control Panel Interface

If you cannot produce in-room video and/or audio through HDMI with the A/V system on and un-muted, and LAPTOP HDMI selected as input/source on A/V Control Panel Interface:

    • increase A/V Control Panel Interface audio level
    • toggle PICTURE MUTE [to access Screen controls, touch TOOLS button] and/or Audio MUTE button on A/V Control Panel Interface
    • restart A/V system by pressing control panel Power Off button, wait a minute, then press Startup again
    • contact ITS Help Desk, if issue persists

Note: not all HDMI-adapters may work well with every device and Extron A/V system; testing HDMI Personal Device Connection prior to intended use is highly recommended

See HDMI Personal Device Connection documentation for additional information. To connect a personal device to campus wireless network see UI Wireless eduroam Network documentation for additional information.

Using Solstice

This learning space is equipped with Solstice wireless collaboration and content sharing platform.

  1. Select WIRELESS BYOD as source on A/V Control Panel Interface

If Solstice cannot be projected with the A/V system on and un-muted, and WIRELESS BYOD selected on A/V Control Panel Interface:

    • Solstice may require a power-cycling; report to ITS Help Desk

See Solstice documentation for additional information.

Using Graphic Drawing Tablet

This learning space is equipped with a USB Graphic Drawing Tablet for use with the lectern's PC computer's monitor.

  • USB Graphic Drawing Tablet is typically mounted on media lectern and connected to computer monitor USB hub
  • USB Graphic Drawing Tablet may be moved within available length of USB cable

To use USB Graphic Drawing Tablet

  1. Select PC as display input/source on A/V Control Panel Interface [typically, A/V system will by default use PC (lectern computer's monitor) as its source/input]
  2. Select appropriate lectern computer app for use with USB Graphic Drawing Tablet

If you encounter non-working USB Graphic Drawing Tablet:

  • make certain USB cable is firmly connected to both USB Graphic Drawing Tablet, and into computer monitor's USB hub
  • unplug/re-plug USB Graphic Drawing Tablet's USB cable
  • if USB Graphic Drawing Tablet is not available for lectern computer's apps, contact CPHIT Help Desk

No documentation for additional information is currently available.

Using Accessible Media Lectern

This learning space is equipped with an Accessible Media Lectern with adjustable height capability.

  1. Press lectern's height-adjusting buttons [typically located on right side and just under lectern's surface] to raise/lower lectern

See Accessible Media Lectern documentation for additional information.

Using Accessible XLR Audio Input/Output

This learning space is equipped with Accessible XLR Audio Input/Output capability.

See Accessible XLR Audio Input/Output documentation for additional information.

 


Visit the COVID-19: Classroom Experience site for additional information regarding University Classroom expectations for the 2021 Fall semester.

For information regarding the COVID-19 Operational Response for Custodial Services, Building Operations and Maintenance and/or the UI Operational Plan for Cleaning and Disinfecting of Building Spaces, please visit the Facilities Management.

For assistance with classroom technology issues, please contact the ITS Help Desk at 384-HELP [4357] or its-helpdesk@uiowa.edu

University Classroom Support