Need Help? Contact ITS Help Desk
Phone: 319-384-4357 [HELP]
Email: its-helpdesk@uiowa.edu
Solstice Quick Guide
Getting Solstice Software
Install the Solstice Application On Any Device to Share/Display Content Wirelessly in Spaces Equipped with Solstice
Solstice is available for Android, iOS, iPadOS, Microsoft Windows and MacOS.
- For smart phones and tablets, download the Solstice app from an app store [consider searching for "Mersive Solstice" to narrow search results]
Google Play Store Apple App Store
- For departmental computers and devices, please contact ITS Help Desk
- For personal laptops, input the IP address found on the screen. Follow the prompt to download the software or navigate to: http://www.mersive.com/download
If you encounter a “Not Secure Connection” notification, change “https” to “http,” or use advanced settings to continue
- Follow the prompt to Get the App
- Open/install downloaded file
Visit the COVID-19: Classroom Experience site for additional information regarding University Classroom expectations for the 2021 Fall semester.
For information regarding the COVID-19 Operational Response for Custodial Services, Building Operations and Maintenance and/or the UI Operational Plan for Cleaning and Disinfecting of Building Spaces, please visit the Facilities Management.
For assistance with classroom technology issues, please contact the ITS Help Desk at 384-HELP [4357] or its-helpdesk@uiowa.edu
Solstice Support
Email the ITS Help Desk at its-helpdesk@uiowa.edu.