University of Iowa

To login:

  1. Go to http://icon.uiowa.edu
  2. Enter your HawkID and password and click Login.
  3. You will see your ICON Dashboard, which should display a list of all your ICON for the semester. You can select a different semester to view by choosing from the dropdown menu (right).
  4. Click the course title to enter the course.

 

Common problems and suggested fixes:

You’re having trouble logging in to ICON.

  • You forgot your HawkID password. Call the ITS Help Desk at 384-HELP and request to have your password reset. Note If you have already supplied the system with a “password hint” (a question that only you can answer), you can reset forgotten passwords yourself at the HawkID website (http://hawkid.uiowa.edu).
  • Your HawkID password has expired Passwords must be changed every six months. If your password has expired, call the ITS Help Desk at 384-HELP and request to have it reset. Note If you have already supplied the system with a “password hint” (a question only you can answer), you can reset expired passwords yourself at the HawkID website (http://hawkid.uiowa.edu).
  • You changed your HawkID (e.g., after marriage) If you change your HawkID (to a married name, etc.), it takes 24-48 hours for ICON to recognize your new HawkID, even though Webmail and other University systems may allow access sooner.
  • You get an Active X prompt You may encounter this situation if one of your ICON courses requires an Active X plug-in to download or display a file (e.g., a Flash presentation). Just click on OK and the plug-in will be added. Be sure to click the Install link at the top of your browser window.

You can see your course but your students cannot.