The University of Iowa

The Learning Spaces Technology [LST] group provides consulting, design, installation, training, management and support for 300+ technology-equipped University Classrooms [UCRs] across campus and classrooms assigned to departments.

Classroom Updates

Beginning Fall semester of 2020, all UCRs will have webcams and microphones for use with UICapture software for lecture capture and podcasting, and Zoom software for synchronous classroom delivery:
•  Camera - Huddly Go, USB HD web conferencing camera with wide-angle lens on flexible arm mount, or wall-mounted PTZ webcam
•  Microphone - MXL AC-404 USB Conferencing boundary mic [or wireless microphone]

Beginning Fall semester of 2021, all UCRs will have Solstice Pods for in-classroom wireless content sharing, and Zoom-compatible document cameras:
•  Wireless Presentation Device - Mersive Solstice Pod with unlimited connections
•  Document Camera - WolfVision vSolutions Cam document camera


Need Help? Contact ITS Help Desk

Phone: 319-384-4357 [HELP]

Email: its-helpdesk@uiowa.edu

 

University Classroom Technology Guide

Getting Started with MH 201 / MAC AUD University Classroom Technology

 

Before using this learning space you may need to obtain a Crestron panel passcode from ITS Help Desk.

Using A/V Control Panel

This learning space is equipped with an Crestron digital touchscreen A/V Control Panel Interface requiring a passcode.

  1. To start A/V system, touch lectern's Control Panel Interface screen, enter passcode obtained from ITS Help Desk, and remember to shutdown system [press END SESSION button] when finished
  2. When prompted to select Operating Mode, chose either WIDESCREEN [single projection] or DUAL SCREEN

If you encounter an unresponsive A/V Control Panel Interface:

  • check DISPLAY MUTE button is not selected on A/V Control Panel Interface
  • attempt to shutdown and restart A/V Control Panel Interface
  • contact ITS Help Desk if A/V system remains unresponsive

See Control Panel Interface documentation for additional information.

Using Operating Mode

This learning space is equipped with Operating Modes unique to this learning space and controlled via Crestron digital touchscreen A/V Control Panel Interface. The two unique Operating Modes available in this learning space are: WIDESCREEN MODE or DUAL SCREEN MODE.

  • WIDESCREEN MODE
    • this mode provides Dual Monitor-Single Screen Media Lectern functionality with abilities to independently select and display various sources/inputs on each screen
  • DUAL SCREEN MODE
    • this mode provides Dual Monitor-Dual Screen Media Lectern functionality plus an advanced capability to independently select and display various sources/inputs to a supplemental Confidence Monitor

Using Dual Monitor-Single Screen Projector

This learning space is equipped with dual lectern computer monitors and a single projector/screen in WIDESCREEN MODE.

  1. By default, A/V system will use PC, the lectern computer's PC PRIMARY monitor
  2. To project an alternate source, such as PC EXTENDED, MAC MINI, DOC CAM #1, DOC CAM #2, BLURAY, LAPTOP HDMI, or WIRELESS BYOD, select accordingly on A/V Control Panel Interface
  3. To view alternate sources on computer monitors select ENHANCED SOURCE SELECTION and desired inputs/sources

If you encounter an unresponsive projector:

  • check DISPLAY MUTE button is not selected on A/V Control Panel Interface
  • see Digital Imaging Projector documentation for additional information, and/or contact ITS Help Desk

See Dual Monitor-Single Screen Media Lectern documentation for additional information.

Using Dual Monitors-Dual Screen Projectors

This learning space is equipped with dual lectern computer monitors and dual projectors/screens in DUAL SCREEN MODE.

  1. Select Display Input Selection on A/V Control Panel Interface [by default, A/V system will use PC PRIMARY and PC EXTENDED, the room computer's two monitors, for each display]
  2. To view or project an alternate source, such as MAC MINI, DOC CAM #1, DOC CAM #2, BLURAY, LAPTOP HDMI, or WIRELESS BYOD, select Display Input Selection accordingly on A/V Control Panel Interface
  3. To view alternate sources on computer monitors select ENHANCED SOURCE SELECTION and desired inputs/sources

If you encounter an unresponsive projector:

  • check DISPLAY MUTE button is not selected on A/V Control Panel Interface
  • see Digital Imaging Projector documentation for additional information, and/or contact ITS Help Desk

See Dual Monitor-Dual Screen Media Lectern documentation for additional information.

Using Lectern Computer

This learning space is equipped with both a Windows Desktop Workstation Computer and an Apple Macintosh Mini Workstation Computer.

  1. A/V system will by default use PC [lectern computer's PC PRIMARY monitor] as its Projector source/input
  2. Press Space Bar on computer keyboard to wake main computer display
  3. Select choice of WIDESCREEN or DUAL SCREEN computer monitors [this can be changed at any time by selecting a different option from the desktop]
  4. Log on with HawkID & password, and remember to log off when finished

If you cannot access computer’s login menu:

  • check DISPLAY MUTE button is not selected on A/V Control Panel Interface
  • check computer monitor is powered ON
  • make certain HDMI/Display Port cable is connected on back of monitor
  • restart computer by pressing down Power Button on computer until it powers down, then press again to restart
  • contact ITS HelpDesk if issue persists

To switch from Windows to Macintosh:

  1. Set any Projector to MAC MINI
  2. Set any Monitor to MAC MINI
  3. Set Keyboard/Mouse to MAC MINI
  4. Press Space Bar on computer keyboard to wake MAC MINI

Note: if MAC MINI was previously SHUTDOWN, a RESTART may be necessary; additionally, Mac Mini, will not allow use of Wacom touchscreen capability

Using Graphic Drawing Tablet Monitor

This learning space is equipped with a Wacom Graphic Drawing Tablet Monitor for the lectern computer's monitor.

  • A/V system will by default use PC [lectern computer's PRIMARY PC monitor] as its projection source/input

To use Graphic Drawing Tablet Monitor

  1. Select PC as display input/source on A/V Control Panel Interface [typically, A/V system will by default use PC (lectern computer's PC PRIMARY monitor) as its source/input]
  2. Select appropriate lectern computer app for use with Graphic Drawing Tablet Monitor

To check Graphic Drawing Tablet calibration, drag Wacom pen across desktop

If calibration is incorrect, proceed to open Wacom Tablet Properties app [find shortcut on desktop]

  • Select the Calibrate tab and change the Monitor drop down menu to Generic PnP Monitor 2 [if not already selected]
  • Click the Calibrate button and proceed to put the pen tip to each of the four cross-hairs presented for calibration
  • When calibration is complete, retest calibration by dragging pen across desktop; if calibration is incorrect, redo previous calibration steps

If you encounter non-functioning USB Graphic Drawing Tablet Monitor:

  • if USB Graphic Drawing Tablet Monitor is not available for appropriate lectern computer apps, contact ITS Help Desk

See Graphic Drawing Tablet Monitor documentation for additional information.

Using Wireless Microphones

This learning space is equipped with Wireless Microphones, both lavalieres [x2] and handheld microphones [x3].

If you encounter non-working wireless microphone:

    • check microphone info display for power or muting
    • check microphone display info for potential battery replacement; rechargeable batteries are typically located on battery charger, alkaline batteries are typically located within microphone drawer
      • if using rechargeable battery supplies, remember to replace depleted batteries on charger
      • if nearing end of battery supplies, contact ITS Help Desk for resupply
    • select Microphone (2-ATR2USB) as audio input/source device in lectern computer's Zoom, Panopto, or Skype for Business apps
    • if correct audio input device is not available for lectern computer's apps, contact ITS Help Desk

See Capturing Computer Video and Audio documentation for additional information.

Using Computer/Web-conferencing USB Camera

This learning space is equipped with a Huddly Go webcam.

  • Huddly Go webcam on flexible mount may be manually re-positioned as needed

If you encounter non-working Computer/Web-conferencing USB Camera:

    • select Huddly Go as camera input/source in lectern computer's  Zoom, Panopto, or Skype for Business apps
    • unplug/re-plug USB cable on back of Huddly Go camera
    • if correct camera input device is not available for lectern computer's apps, contact ITS Help Desk

See Capturing Computer Video and Audio documentation for additional information.

Room Audio

This learning space is equipped with in-room audio output from lectern computer through ceiling-mounted speakers and controlled via A/V Control Panel Interface.

  • A/V Control Panel Interface contains touchscreen volume buttons; press volume up to increase volume, press volume down to decrease volume
  • Press Audio MUTE button on A/V Control Panel Interface to control audio muting

If you cannot produce in-room audio from lectern computer with the A/V system on and un-muted:

    • ensure computer/device, app, or website audio is not muted
    • increase computer/device, app, or website audio level, or increase A/V Control Panel Interface audio level
    • select Crestron (Intel(R) Display Audio) as speaker or audio playback source in lectern computer's Zoom, Panopto, or Skype for Business apps
    • check computer/device audio Settings: select Crestron (Intel(R) Display Audio) as lectern computer's audio output device or playback source

Using Blu-Ray Media Player

This learning space is equipped with a Blu-Ray Media Player.

  1. Select BLURAY as display input/source on A/V Control Panel Interface
  2. Press Eject button on Blu-Ray Media Player disc tray [typically mounted in A/V rack] or A/V Control Panel Interface to load BD or DVD media
  3. Blu-Ray Media Player may be controlled with A/V Control Panel Interface, or by remote control typically available near Blu-Ray Media Player or in A/V rack drawer

If you cannot produce in-room video and/or audio from Blu-Ray Media Player with the A/V system on and un-muted, and BLURAY selected:

    • increase A/V Control Panel Interface audio level
    • toggle DISPLAY MUTE button on A/V Control Panel Interface, or toggle MUTE button on Blu-Ray remote control [if available]
    • restart A/V system by pressing control panel END SESSION button, wait a minute, then press STARTUP again
    • contact ITS Help Desk if issue persists
    • if using DVD media, you may alternatively attempt to play it through lectern computer's DVD player

See Blu-Ray Media Player documentation for additional information.

Using Document Cameras

This learning space is equipped with two WolfVision Visualizer document cameras and Dual-Document Camera capability.

  1. Select DOC CAM #1 and/or DOC CAM #2 as display inputs/sources on A/V Control Panel Interface
  2. Document cameras should auto power on; if unresponsive, check document cameras have power cable connected and press power button ON

If document cameras cannot be projected with A/V system on and un-muted, and DOC CAM #1/2 is selected accordingly on A/V Control Panel Interface:

    • press power button on document camera [typically, document camera bases will emit small green light when powered on]; if unresponsive, check document camera has power cable connected
    • toggle DISPLAY MUTE button on A/V Control Panel Interface
    • restart A/V system by pressing control panel END SESSION button, wait a minute, then press STARTUP again
    • contact ITS Help Desk, if document camera remains unresponsive

See Dual-Document Camera documentation for additional information.

Connecting Laptops/Tablets via HDMI

This learning space is equipped with an HDMI cable to display/project an HDMI-capable personal device.

  1. To display/project HDMI-capable personal device, connect provided HDMI-cable on media lectern to personal device's HDMI-port [laptops/tablets or HDMI-adapters are provided by user or department]
  2. Select LAPTOP HDMI as display input/source on A/V Control Panel Interface

If you cannot produce in-room video and/or audio through HDMI with the A/V system on and un-muted, and LAPTOP HDMI selected as input/source on A/V Control Panel Interface:

    • increase A/V Control Panel Interface audio level
    • toggle DISPLAY MUTE and/or Audio MUTE button on A/V Control Panel Interface
    • restart A/V system by pressing control panel END SESSION button, wait a minute, then press STARTUP again
    • contact ITS Help Desk, if issue persists

Note: not all HDMI-adapters may work well with every device and Crestron A/V system; testing HDMI Personal Device Connection prior to intended use is highly recommended

See HDMI Personal Device Connection documentation for additional information. To connect a personal device to campus wireless network see UI Wireless eduroam Network documentation for additional information.

Using Solstice

This learning space is equipped with Solstice wireless collaboration and content sharing platform.

  1. Select Wireless BOYD as source on A/V Control Panel Interface

If Solstice cannot be projected with the A/V system on and un-muted, and Wireless BOYD is selected on A/V Control Panel Interface:

    • Solstice may require a power-cycling; report to ITS Help Desk

See Solstice documentation for additional information.

Using Accessible Media Lectern

This learning space is equipped with an Accessible Media Lectern with adjustable height capability.

  1. Press lectern's height-adjusting buttons [typically located on right side and just under lectern's surface] to raise/lower lectern

See Accessible Media Lectern documentation for additional information.

Using Accessible XLR Audio Input/Output

This learning space is equipped with Accessible XLR Audio Input/Output capability.

See Accessible XLR Audio Input/Output documentation for additional information.

This Guide As PDF


Visit the COVID-19: Classroom Experience site for additional information regarding University Classroom expectations for the 2021 Fall semester.

For information regarding the COVID-19 Operational Response for Custodial Services, Building Operations and Maintenance and/or the UI Operational Plan for Cleaning and Disinfecting of Building Spaces, please visit the Facilities Management.

For assistance with classroom technology issues, please contact the ITS Help Desk at 335-HELP [4357] or its-helpdesk@uiowa.edu

University Classroom Support