The University of Iowa

The Learning Spaces Technology [LST] group provides consulting, design, installation, training, management and support for 300+ technology-equipped University Classrooms [UCRs] across campus and classrooms assigned to departments.

Classroom Updates

Beginning Fall semester of 2020, all UCRs will have webcams and microphones for use with UICapture software for lecture capture and podcasting, and Zoom software for synchronous classroom delivery:
•  Camera - Huddly Go, USB HD web conferencing camera with wide-angle lens on flexible arm mount, or wall-mounted PTZ webcam
•  Microphone - MXL AC-404 USB Conferencing boundary mic, or wireless microphone

Beginning Fall semester of 2021, all UCRs will have Solstice Pods for in-classroom wireless content sharing, and Zoom-compatible document cameras:
•  Wireless Presentation Device - Mersive Solstice Pod with unlimited connections
•  Document Camera - WolfVision vSolutions Cam document camera


Need Help? Contact ITS Help Desk

Phone: 319-384-4357 [HELP]

Email: its-helpdesk@uiowa.edu

 

University Classroom Technology Guide

Getting Started with PC C20 University Classroom Technology

 

Using A/V Control Panel

This learning space is equipped with an Extron digital touchscreen A/V Control Panel Interface.

  1. To start A/V system, touch lectern's Control Panel Interface screen and remember to shutdown system [press SHUT DOWN button] when finished

If you encounter an unresponsive A/V Control Panel Interface:

  • check VIDEO MUTE button is not selected on A/V Control Panel Interface
  • attempt to shutdown and restart A/V Control Panel Interface
  • contact ITS Help Desk if A/V system remains unresponsive

See Control Panel Interface documentation for additional information.

Using Dual Monitors-Single Screen Projector

This learning space is equipped with a dual lectern computer monitor and single projector/screen.

  1. The default source on the A/V Control Panel Interface will be the PC, the lectern computer's monitor.
  2. To view or project an alternate source, such as SOLSTICE, DOC CAM, BLU-RAY, PC-EXTEND or HDMI, select Display Input Selection accordingly on A/V Control Panel Interface

If you encounter an unresponsive projector:

  • check VIDEO MUTE button is not selected on A/V Control Panel Interface
  • see Digital Imaging Projector documentation for additional information, and/or contact ITS Help Desk

See Dual Monitor-Single Screen Media Lectern documentation for additional information.

Using Lectern Computer

This learning space is equipped with a Windows Desktop Workstation Computer.

  1. Press Space Bar on computer keyboard to wake main computer display
  2. Log on with HawkID & password, and remember to log off when finished

If you cannot access computer’s login menu:

  • check VIDEO MUTE button is not selected on A/V Control Panel Interface
  • check computer monitor is powered ON
  • make certain HDMI/Display Port cable is connected on back of monitor
  • restart computer by pressing down Power Button on computer until it powers down, then press again to restart
  • contact ITS Help Desk, if issue persists

Using Wired Microphones

This system has a gooseneck XLR microphone mounted on media lectern that must be turned on at its base by pressing silver button

If you encounter non-working XLR microphone:

    • select Microphone (ATR2USB) as audio input/source device in lectern computer's Zoom, Panopto, or Skype for Business apps
    • if correct audio input device is not available for lectern computer's apps, contact ITS Help Desk

See Capturing Computer Video and Audio documentation for additional information.

Using Wireless Microphones

This learning space is equipped with Wireless Microphones [one lavaliere & one handheld].

If you encounter non-working wireless microphone:

    • check microphone info display for power or muting
    • check microphone display info for potential battery replacement; rechargeable batteries are typically located on battery charger, alkaline batteries are typically located within microphone drawer
      • if using rechargeable battery supplies, remember to replace depleted batteries on charger
      • if nearing end of battery supplies, contact ITS Help Desk for resupply
    • select Microphone (ATR2USB) as audio input/source device in lectern computer's Zoom, Panopto, or Skype for Business apps
    • if correct audio input device is not available for lectern computer's apps, contact ITS Help Desk

See Capturing Computer Video and Audio documentation for additional information.

Using Computer/Web-conferencing USB Camera

This learning space is equipped with a Huddly Go webcam.

  • Huddly Go webcam on flexible mount may be manually re-positioned as needed

If you encounter non-working Computer/Web-conferencing USB Camera:

    • select Huddly Go as camera input/source in lectern computer's Zoom, Panopto, or Skype for Business apps
    • unplug/re-plug USB cable on back of Huddly Go camera
    • if correct camera input device is not available for lectern computer's apps, contact ITS Help Desk

See Capturing Computer Video and Audio documentation for additional information.

Room Audio

This learning space is equipped with in-room audio output from lectern computer through ceiling-mounted speakers and controlled via A/V Control Panel Interface.

  • A/V Control Panel Interface contains touchscreen Volume Slider; slide up to increase volume, slide down to decrease volume
  • Press Audio MUTE button on A/V Control Panel Interface to control audio muting

If you cannot produce in-room audio from lectern computer with the A/V system on and un-muted:

    • ensure computer/device, app, or website audio is not muted
    • increase computer/device, app, or website audio level, or increase A/V Control Panel Interface audio level
    • select Extron HDMI (Intel(R) Display Audio) as speaker or audio playback source in lectern computer's Zoom, Panopto, or Skype for Business apps
    • check computer/device audio Settings: select Extron HDMI (Intel(R) Display Audio) as lectern computer's audio output device or playback source
    • contact ITS Help Desk if issue persists

Using Blu-Ray Media Player

This learning space is equipped with a Blu-Ray Media Player.

  1. Select BLU-RAY as display input/source on A/V Control Panel Interface
  2. Press Eject button on Blu-Ray Media Player disc tray [typically mounted in A/V rack] or A/V Control Panel Interface to load BD or DVD media
  3. Blu-Ray Media Player may be controlled with A/V Control Panel Interface, or by remote control typically available near Blu-Ray Media Player or in A/V rack drawer

If you cannot produce in-room video and/or audio from Blu-Ray Media Player with the A/V system on and un-muted, and BLU-RAY selected:

    • increase A/V Control Panel Interface audio level
    • toggle VIDEO MUTE button on A/V Control Panel Interface, or toggle MUTE button on Blu-Ray remote control [if available]
    • restart A/V system by pressing control panel SHUT DOWN button, wait a minute, then press STARTUP again
    • contact ITS Help Desk if issue persists
    • if using DVD media, you may alternatively attempt to play it through lectern computer's DVD player

See Blu-Ray Media Player documentation for additional information.

Using Document Camera

This learning space is equipped with a WolfVision document camera.

  1. Select DOC CAM as display input/source on A/V Control Panel Interface
  2. Document camera should auto power on; if unresponsive, check doc cam has power cable connected

If document camera cannot be projected with A/V system on and un-muted, and DOC CAM selected on A/V Control Panel Interface:

    • press power button on document camera; if unresponsive, check document camera has power cable connected
    • check document camera has HDMI cable connected to OUTPUT [for use with Zoom, or UICapture/Panopto, document camera must also have a USB cable connection]
    • toggle VIDEO MUTE button on A/V Control Panel Interface
    • restart A/V system by pressing control panel SHUT DOWN button, wait a minute, then press STARTUP again
    • contact ITS Help Desk, if document camera remains unresponsive

See Document Camera documentation for additional information.

Connecting Laptop/Tablet via HDMI

This learning space is equipped with an HDMI-cable to display/project HDMI-capable personal devices.

  1. To display/project HDMI-capable personal device, connect provided HDMI-cable on media lectern to personal device's HDMI-port [laptops/tablets or HDMI-adapters are provided by user or department]
  2. Select HDMI as display input/source on A/V Control Panel Interface

If you cannot produce in-room video and/or audio through HDMI with the A/V system on and un-muted, and HDMI selected as input/source on A/V Control Panel Interface:

    • increase A/V Control Panel Interface audio level
    • toggle VIDEO MUTE and/or Audio MUTE button[s] on A/V Control Panel Interface
    • restart A/V system by pressing control panel SHUT DOWN button, wait a minute, then press STARTUP again
    • contact ITS Help Desk, if issue persists

Note: not all HDMI-adapters may work well with every device and Extron A/V system; testing HDMI Personal Device Connection prior to intended use is highly recommended

See HDMI Personal Device Connection documentation for additional information. To connect a personal device to campus wireless network see UI Wireless eduroam Network documentation for additional information.

Using Solstice

This learning space is equipped with Solstice wireless collaboration and content sharing platform.

  1. Select SOLSTICE as source on A/V Control Panel Interface

If Solstice cannot be projected with the A/V system on and un-muted, and SOLSTICE selected on A/V Control Panel Interface:

    • Solstice may require a power-cycling; report to ITS Help Desk

See Solstice documentation for additional information.

Using Accessible XLR Audio Input/Output

This learning space is equipped with Accessible XLR Audio Input/Output capability.

See Accessible XLR Audio Input/Output documentation for additional information.

Classroom Guides

PC C20 Classroom Information


Visit the COVID-19: Classroom Experience site for additional information regarding University Classroom expectations for the 2021 Fall semester.

For information regarding the COVID-19 Operational Response for Custodial Services, Building Operations and Maintenance and/or the UI Operational Plan for Cleaning and Disinfecting of Building Spaces, please visit the Facilities Management.

For assistance with classroom technology issues, please contact the ITS Help Desk at 384-HELP [4357] or its-helpdesk@uiowa.edu

University Classroom Support