The University of Iowa

The Learning Spaces Technology [LST] group provides consulting, design, installation, training, management and support for 300+ technology-equipped University Classrooms [UCRs] across campus and classrooms assigned to departments.

Classroom Updates

Beginning Fall semester of 2020, all UCRs will have webcams and microphones for use with UICapture software for lecture capture and podcasting, and Zoom software for synchronous classroom delivery:
•  Camera - Huddly Go, USB HD web conferencing camera with wide-angle lens on flexible arm mount, or wall-mounted PTZ webcam
•  Microphone - MXL AC-404 USB Conferencing boundary mic, or wireless microphone

Beginning Fall semester of 2021, all UCRs will have Solstice Pods for in-classroom wireless content sharing, and Zoom-compatible document cameras:
•  Wireless Presentation Device - Mersive Solstice Pod with unlimited connections
•  Document Camera - WolfVision vSolutions Cam document camera [or original document camera]


Need Help? Contact ITS Help Desk

Phone: 319-384-4357 [HELP]

Email: its-helpdesk@uiowa.edu

 

University Classroom Technology Guide

Getting Started with TH 134 University Classroom Technology

 

Using A/V Control Panel

This TILE learning space is equipped with an Crestron digital touchscreen A/V Control Panel Interface.

  1. To start A/V system, touch lectern's Control Panel Interface screen and remember to shutdown system [press EXIT button] when finished

If you encounter an unresponsive A/V Control Panel Interface:

  • check Projector MUTE button[s] are not selected on A/V Control Panel Interface
  • attempt to shutdown and restart A/V Control Panel Interface
  • contact ITS Help Desk if A/V system remains unresponsive

See Control Panel Interface documentation for additional information.

Using Room Mode

This learning space is equipped with Room Modes unique to this learning space and controlled via Crestron digital touchscreen A/V Control Panel Interface. The three unique Room Modes available in this learning space are: BASIC MODE, SEND SOURCE TO ALL DISPLAYS, and RESTORE STUDENT DISPLAYS.

  • BASIC MODE
    • this default mode provides normal Single Monitor-Multiple Screen Media Lectern functionality with abilities to independently select and display a single source/input on each screen
  • SEND SOURCE TO ALL DISPLAYS [Button]
    • this mode provides BASIC MODE functionality plus an advanced capability to display the same main screen source/input to every table monitor [nine total] to help facilitate duplication of content display in large learning spaces
  • RESTORE ALL STUDENT DISPLAYS [Button]
    • this mode provides a reset to BASIC MODE and normal Single Monitor-Multiple Screen Media Lectern function; specific student laptops at tables can be selected at each table by pushing the small button at the base of each HDMI cable and display a green LED light when the laptop is selected [function is available in select TILE classrooms only] 

Using Single Monitor-Multiple Screen Projector

This learning space is equipped with a single lectern computer monitor and multiple projectors/screens [four screens & eight monitors] to help facilitate duplication of content display in large learning spaces.

  1. Select Display Input Selection on A/V Control Panel Interface [by default, A/V system will use PC, the lectern computer's monitor]
  2. To view or project an alternate source, such as SOLSTICE, DOC CAM, BLU-RAY, HDMI, or STUDENT TABLES, select accordingly on A/V Control Panel Interface

If you encounter an unresponsive projector:

See Single Monitor-Multiple Screen documentation for additional information.

Using Lectern Computer

This learning space is equipped with a Windows Desktop Workstation Computer.

  1. Press Space Bar on computer keyboard to wake main computer display
  2. Log on with HawkID & password, and remember to log off when finished

If you cannot access computer’s login menu:

  • check computer monitor is powered ON
  • make certain HDMI/Display Port cable is connected on back of monitor
  • restart computer by pressing down Power Button on computer until it powers down, then press again to restart
  • contact ITS Help Desk, if issue persists

Using Computer/Web-conferencing USB Microphones

This learning space is equipped with an USB Microphone for lectern computer and web conferencing audio input.

  • USB microphones provide audio input for lectern computer and its Zoom, UICapture/Panopto, and Skype for Business apps
  • USB microphones are typically mounted on media lecterns and connected to computer monitor USB hubs and are always on when plugged in
  • USB microphones may be moved within available length of USB cable

If you encounter non-working Computer/Web-conferencing USB microphone:

    • select Microphone (USB audio CODEC) as audio input device in Zoom, Panopto, or Skype
    • make sure USB cable is firmly connected to back of USB microphone
    • unplug, then reconnect USB cable on back of USB microphone
    • if correct audio input device is not available for lectern computer's apps, contact ITS Help Desk

See Capturing Computer Video and Audio documentation for additional information.

Using Wireless Microphones

This learning space is equipped with Wireless Microphones [both a lavaliere and handheld].

  • Wireless microphone provides audio input for room's speakers only [for lectern computer audio to its Zoom, UICapture/Panopto, and Skype for Business apps, use the USB Microphone mounted on the lectern/desk].
  • Switch/power wireless microphone ON

If you encounter non-working wireless microphone:

    • check microphone info display for power or muting
    • check microphone display info for potential battery replacement; rechargeable batteries are typically located on battery charger, alkaline batteries are typically located within microphone drawer
      • if using rechargeable battery supplies, remember to replace depleted batteries on charger
      • if nearing end of battery supplies, contact ITS Help Desk for resupply

See Capturing Computer Video and Audio documentation for additional information.

Using Computer/Web-conferencing USB Camera

This learning space is equipped with a Huddly Go webcam.

  • Huddly Go webcam on flexible mount may be manually re-positioned as needed

If you encounter non-working Computer/Web-conferencing USB Camera:

    • select Huddly Go as camera input/source in lectern computer's  Zoom, Panopto, or Skype for Business apps
    • unplug/re-plug USB cable on back of Huddly Go camera
    • if correct camera input device is not available for lectern computer's apps, contact ITS Help Desk

See Capturing Computer Video and Audio documentation for additional information.

Room Audio

This learning space is equipped with in-room audio output from lectern computer through ceiling-mounted speakers and controlled via A/V Control Panel Interface.

  • A/V Control Panel Interface contains touchscreen Volume Slider; press Volume Increase to increase volume, press Volume Decrease down to decrease volume
  • Press Audio MUTE button on A/V Control Panel Interface to control audio muting

If you cannot produce in-room audio from lectern computer with the A/V system on and un-muted:

    • ensure computer/device, app, or website audio is not muted
    • increase computer/device, app, or website audio level, or increase A/V Control Panel Interface audio level
    • select Speakers/Headphones (Realtek(R) Audio) as speaker or audio playback source in lectern computer's Zoom, Panopto, or Skype for Business apps
    • check computer/device audio Settings: select Speakers/Headphones (Realtek(R) Audio) as lectern computer's audio output device or playback source

Using Blu-Ray Media Player

This learning space is equipped with a Blu-Ray Media Player.

  1. Select BLU-RAY as display input/source on A/V Control Panel Interface
  2. Press Eject button on Blu-Ray Media Player disc tray [typically mounted in A/V rack] or A/V Control Panel Interface to load BD or DVD media
  3. Blu-Ray Media Player may be controlled with A/V Control Panel Interface, or by remote control typically available near Blu-Ray Media Player or in A/V rack drawer

If you cannot produce in-room video and/or audio from Blu-Ray Media Player with the A/V system on and un-muted, and BLU-RAY selected:

    • increase A/V Control Panel Interface audio level
    • toggle Projector MUTE button on A/V Control Panel Interface, or toggle MUTE button on Blu-Ray remote control [if available]
    • restart A/V system by pressing control panel EXIT button, wait a minute, then press STARTUP again
    • if using DVD media, you may alternatively attempt to play it through lectern computer's DVD player
    • if issue persists, contact to ITS Help Desk

See Blu-Ray Media Player documentation for additional information.

Using Document Camera

This learning space is equipped with a single WolfVision Visualizer Cam document camera.

  1. Select DOC CAM as display input/source on A/V Control Panel Interface [typically, doc cam base will emit small green light when powered on]
  2. Document camera should auto power on; if unresponsive, check doc cam has power cable connected

If document camera cannot be projected with A/V system on and un-muted, and DOC CAM selected on A/V Control Panel Interface:

    • press power button on doc cam [typically, doc cam's power button light should turn blue when powered on]; if unresponsive, check doc cam has power cable connected
    • toggle Projector MUTE button on A/V Control Panel Interface
    • restart A/V system by pressing control panel EXIT button, wait a minute, then press STARTUP again
    • contact ITS Help Desk if issue persists
    • contact ITS Help Desk, if doc cam remains unresponsive

See Document Camera documentation for additional information.

Connecting Laptop/Tablet via HDMI

This learning space is equipped with an HDMI-cable to display/project HDMI-capable personal devices.

  1. To display/project HDMI-capable personal device, connect provided HDMI-cable on media lectern to personal device's HDMI-port [laptops/tablets or HDMI-adapters are provided by user or department]
  2. Select HDMI as display input/source on A/V Control Panel Interface

If you cannot produce in-room video and/or audio through HDMI with the A/V system on and un-muted, and HDMI selected as input/source on A/V Control Panel Interface:

    • increase A/V Control Panel Interface audio level
    • toggle Projector MUTE button on A/V Control Panel Interface
    • restart A/V system by pressing control panel EXIT button, wait a minute, then press STARTUP again
    • contact ITS Help Desk if issue persists

Note: not all HDMI-adapters may work well with every device and Crestron A/V system; testing HDMI Personal Device Connection prior to intended use is highly recommended

See HDMI Personal Device Connection documentation for additional information. To connect a personal device to campus wireless network see UI Wireless eduroam Network documentation for additional information.

Using Solstice

This learning space is equipped with Solstice wireless collaboration and content sharing platform.

  1. Select SOLSTICE as source on A/V Control Panel Interface

If Solstice cannot be projected with the A/V system on and un-muted, and SOLSTICE selected on A/V Control Panel Interface:

    • Solstice may require a power-cycling; report to ITS Help Desk

See Solstice documentation for additional information.


Visit the COVID-19: Classroom Experience site for additional information regarding University Classroom expectations for the 2021 Fall semester.

For information regarding the COVID-19 Operational Response for Custodial Services, Building Operations and Maintenance and/or the UI Operational Plan for Cleaning and Disinfecting of Building Spaces, please visit the Facilities Management.

For assistance with classroom technology issues, please contact the ITS Help Desk at 335-HELP [4357] or its-helpdesk@uiowa.edu

University Classroom Support