The University of Iowa

The Learning Spaces Technology [LST] group provides consulting, design, installation, training, management and support for 300+ technology-equipped University Classrooms [UCRs] across campus and classrooms assigned to departments.

Classroom Updates

Beginning Fall semester of 2020, all UCRs will have webcams and microphones for use with UICapture software for lecture capture and podcasting, and Zoom software for synchronous classroom delivery:
•  Camera - Huddly Go, USB HD web conferencing camera with wide-angle lens on flexible arm mount, or wall-mounted PTZ webcam
•  Microphone - MXL AC-404 USB Conferencing boundary mic, or wireless microphone

Beginning Fall semester of 2021, all UCRs will have Solstice Pods for in-classroom wireless content sharing, and Zoom-compatible document cameras:
•  Wireless Presentation Device - Mersive Solstice Pod with unlimited connections
•  Document Camera - WolfVision vSolutions Cam document camera [or original document camera]


Need Help? Contact ITS Help Desk

Phone: 319-384-4357 [HELP]

Email: its-helpdesk@uiowa.edu

 

University Classroom Technology Guide

Getting Started with UCC 2520D University Classroom Technology

 

Using A/V Control Panel

This learning space is equipped with an Extron digital touchscreen A/V Control Panel Interface.

  1. To start A/V system, touch lectern's Control Panel Interface screen and remember to shutdown system [press SYSTEM SHUTDOWN button] when finished

If you encounter an unresponsive A/V Control Panel Interface:

check PICTURE MUTE button is not selected under SETTINGS on A/V Control Panel Interface

  • attempt to shutdown and restart A/V Control Panel Interface
  • contact ITS Help Desk if A/V system remains unresponsive

See Control Panel Interface documentation for additional information.

Using Single Monitor-Single Screen Projector

This learning space is equipped with a single lectern computer monitor and single projector/screen.

  1. Select Display Input Selection on A/V Control Panel Interface [by default, A/V system will use PC, the lectern computer's monitor]
  2. To view or project an alternate source, such as SOLSTICE, DOC CAM, BLU RAY, or CAMERA, select Display Input Selection accordingly on A/V Control Panel Interface

If you encounter an unresponsive projector:

  • check PICTURE MUTE button is not selected under SETTINGS on A/V Control Panel Interface
  • see Digital Imaging Projector documentation for additional information, and/or contact ITS Help Desk

See Single Monitor-Single Screen documentation for additional information.

Using Lectern Computer

This learning space is equipped with a Windows Desktop Workstation Computer.

  1. Press Space Bar on computer keyboard to wake main computer display
  2. Log on with HawkID & password, and remember to log off when finished

If you cannot access computer’s login menu:

  • check computer monitor is powered ON
  • make certain HDMI/Display Port cable is connected on back of monitor
  • restart computer by pressing down Power Button on computer until it powers down, then press again to restart
  • contact ITS Help Desk, if issue persists

Using Wireless Microphones

This learning space is equipped with Wireless Microphones, both lavaliere and handheld, as well as a throw-able CatchBox wireless microphones.

  • Wireless microphones provide audio input for both room's speakers, as well as lectern computer and its Zoom, UICapture/Panopto, and Skype for Business apps
  • Switch/power wireless microphone ON; CatchBox wireless microphone rests atop rechargeable base and is typically powered on

If you encounter non-working wireless microphone:

    • check microphone info display for power or muting
    • check microphone display info for potential battery replacement; rechargeable batteries are typically located on battery charger, alkaline batteries are typically located within microphone drawer
      • if using rechargeable battery supplies, remember to replace depleted batteries on charger
      • if nearing end of battery supplies, contact ITS Help Desk for resupply
    • select Echo Canceling Speakerphone (TesiraFORTE) as audio input/source device in lectern computer's Zoom, Panopto, or Skype for Business apps
    • if correct audio input device is not available for lectern computer's apps, contact ITS Help Desk

See Capturing Computer Video and Audio documentation for additional information.

Using Computer/Web-conferencing USB Camera

This learning space is equipped with a wall-mounted PTZ camera.

  • PTZ camera may be re-positioned with Control Panel Interface as needed

If you encounter non-working Computer/Web-conferencing USB Camera:

    • select PTZ Optics as camera input/source in lectern computer's  Zoom, Panopto, or Skype for Business apps
    • if correct camera input device is not available for lectern computer's apps, contact ITS Help Desk

See Capturing Computer Video and Audio documentation for additional information.

Room Audio

This learning space is equipped with in-room audio output from lectern computer through ceiling-mounted speakers and controlled via A/V Control Panel Interface.

  • A/V Control Panel Interface contains touchscreen volume buttons; press volume + to increase volume, press volume - to decrease volume
  • Press AUDIO MUTE button on A/V Control Panel Interface to control audio muting

If you cannot produce in-room audio from lectern computer with the A/V system on and un-muted:

    • ensure computer/device, app, or website audio is not muted
    • increase computer/device, app, or website audio level, or increase A/V Control Panel Interface audio level
    • select ExtronScalerD (Intel(R) Display Audio) as speaker or audio playback source in lectern computer's Zoom, Panopto, or Skype for Business apps
    • check computer/device audio Settings: select ExtronScalerD (Intel(R) Display Audio) as lectern computer's audio output device or playback source

Using Document Camera

This learning space is equipped with an AVer document camera.

  1. Select DOC CAM as display input/source on A/V Control Panel Interface [typically, doc cam power button light will change from amber to blue when powered on]
  2. Document camera should auto power on; if unresponsive, check doc cam has power cable connected

If document camera cannot be projected with A/V system on and un-muted, and DOC CAM selected on A/V Control Panel Interface:

    • press power button on doc cam [typically, doc cam's power button light should turn blue when powered on]; if unresponsive, check doc cam has power cable connected
    • toggle PICTURE MUTE button under SETTINGS on A/V Control Panel Interface
    • restart A/V system by pressing control panel SYSTEM SHUTDOWN button, wait a minute, then press STARTUP again
    • contact ITS Help Desk if doc cam remains unresponsive

See Document Camera documentation for additional information.

Connecting Laptop/Tablet via HDMI

This learning space is equipped with an HDMI-cable to display/project HDMI-capable personal devices.

  1. To display/project HDMI-capable personal device, connect provided HDMI-cable on media lectern to personal device's HDMI-port [laptops/tablets or HDMI-adapters are provided by user or department]
  2. Select HDMI as display input/source on A/V Control Panel Interface

If you cannot produce in-room video and/or audio through HDMI with the A/V system on and un-muted, and HDMI selected as input/source on A/V Control Panel Interface:

    • increase A/V Control Panel Interface audio level
    • toggle PICTURE MUTE and/or AUDIO MUTE button on A/V Control Panel Interface
    • restart A/V system by pressing control panel SYSTEM SHUTDOWN button, wait a minute, then press STARTUP again
    • contact ITS Help Desk, if issue persists

Note: not all HDMI-adapters may work well with every device and Extron A/V system; testing HDMI Personal Device Connection prior to intended use is highly recommended

See HDMI Personal Device Connection documentation for additional information. To connect a personal device to campus wireless network see UI Wireless eduroam Network documentation for additional information.

Using Solstice

This learning space is equipped with Solstice wireless collaboration and content sharing platform.

  1. Select SOLSTICE as source on A/V Control Panel Interface

If Solstice cannot be projected with the A/V system on and un-muted, and SOLSTICE selected on A/V Control Panel Interface:

    • Solstice may require a power-cycling; report to ITS Help Desk

See Solstice documentation for additional information.

Using Accessible Media Lectern

This learning space is equipped with an Accessible Media Lectern with adjustable height capability.

  1. Press lectern's height-adjusting buttons [typically located on right side and just under lectern's surface] to raise/lower lectern

See Accessible Media Lectern documentation for additional information.

Using Accessible XLR Audio Input/Output

This learning space is equipped with Accessible XLR Audio Input/Output capability.

See Accessible XLR Audio Input/Output documentation for additional information.


Visit the COVID-19: Classroom Experience site for additional information regarding University Classroom expectations for the 2021 Fall semester.

For information regarding the COVID-19 Operational Response for Custodial Services, Building Operations and Maintenance and/or the UI Operational Plan for Cleaning and Disinfecting of Building Spaces, please visit the Facilities Management.

For assistance with classroom technology issues, please contact the ITS Help Desk at 335-HELP [4357] or its-helpdesk@uiowa.edu

University Classroom Support