Need Help? Contact ITS Help Desk
Phone: 319-384-4357 [HELP]
Email: its-helpdesk@uiowa.edu
Solstice Quick Guide
Using Solstice
Before using Solstice, connect to the eduroam wireless network.
Please note, Solstice is not compatible with “UI Guest” network, or any other non-eduroam network
Additionally, guests without access to the eduroam wireless network will require guest HawkID access; please contact ITS Help Desk to request a guest HawkID in advance
Run Solstice App After Install
- Use Quick Connect to enter the IP address [128.255.x.x] found on the presentation screen
- Enter four-digit Screen Key from presentation screen
- Remember to "Disconnect" from the Solstice app before leaving
Visit the COVID-19: Classroom Experience site for additional information regarding University Classroom expectations for the 2021 Fall semester.
For information regarding the COVID-19 Operational Response for Custodial Services, Building Operations and Maintenance and/or the UI Operational Plan for Cleaning and Disinfecting of Building Spaces, please visit the Facilities Management.
For assistance with classroom technology issues, please contact the ITS Help Desk at 384-HELP [4357] or its-helpdesk@uiowa.edu
Solstice Support
Email the ITS Help Desk at its-helpdesk@uiowa.edu.